Privacy Policy

Your privacy is paramount to us. Learn how MAGNETORA AI collects, uses, and protects your personal information.

Last updated: July 2026

1. Introduction

MAGNETORA AI ("Company", "we", "our", or "us") operates the MAGNETORA AI website (magnetora.ai) and provides software development, artificial intelligence solutions, web development, mobile application development, cloud solutions, and technology services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our business. Please read this privacy policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide Directly

•Contact Information: Name, email address, phone number, company name, job title
•Service Information: Project details, requirements, budget, timeline, specific needs
•Communication: Messages, feedback, inquiries, support requests
•Financial Information: Billing address, payment method details (processed securely)

2.2 Automatically Collected Information

•Device Information: IP address, browser type, operating system, device identifiers
•Usage Information: Pages visited, time spent, links clicked, referrer source
•Cookies & Tracking: Session data, preferences, analytics information
•Location Data: General geographic location based on IP address

3. How We Use Your Information

✓Service Delivery: Providing and improving our services, responding to inquiries, fulfilling requests
✓Communication: Sending service updates, security alerts, support messages, and customer service responses
✓Marketing: Promotional content, newsletters, and business updates (only with your consent)
✓Analytics: Analyzing usage patterns to improve website performance and user experience
✓Security: Detecting fraud, preventing abuse, protecting against cyber threats
✓Compliance: Meeting legal obligations, resolving disputes, enforcing agreements

4. Data Sharing & Third Parties

We are committed to protecting your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share information in these limited circumstances:

→Service Providers: Trusted partners who assist with hosting, payment processing, analytics, and support
→Business Partners: When you authorize integrations or collaborative projects
→Legal Compliance: When required by law, court order, or governmental request
→Business Transitions: In case of merger, acquisition, or asset sale

5. Data Security

We implement comprehensive security measures to protect your information. See our Data Security Policy for detailed information.

Technical Measures:

• TLS 1.3 encryption for data in transit
• AES-256 encryption for data at rest
• Enterprise-grade firewalls
• Intrusion detection systems

Administrative Measures:

• Role-based access control
• Employee security training
• Regular security audits
• Incident response plan

6. Your Privacy Rights

You have the following rights regarding your personal information:

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Right to Access
Request a copy of the personal information we hold about you
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Right to Correction
Correct inaccurate or incomplete personal information
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Right to Erasure
Request deletion of your personal data under certain circumstances
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Right to Data Portability
Export your data in a standard, machine-readable format
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Right to Withdraw Consent
Revoke consent for processing at any time without penalty

7. Data Retention

We retain your personal information for as long as necessary to provide services, fulfill legal obligations, and resolve disputes. Retention periods vary based on the type of information:

• Contact Information: Retained for duration of service + 3 years

• Financial Records: Retained per applicable law (minimum 7 years)

• Analytics Data: Automatically deleted after 12 months

• Cookies: Deleted according to cookie policy settings

8. Cookies & Tracking Technologies

Our website uses cookies, pixels, and similar tracking technologies to enhance user experience and gather analytics:

Session Cookies: Essential for website functionality

Analytics Cookies: Measure performance and user behavior

Marketing Cookies: Enable targeted advertising (with consent)

You can control cookies through browser settings. Disabling cookies may affect website functionality.

9. International Data Transfers

Your information may be processed in countries other than where you are located. We implement appropriate safeguards including Standard Contractual Clauses to protect your information during international transfers in compliance with GDPR and other applicable laws.

10. Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that a child has provided personal information, we will promptly delete such information and terminate the child's account.

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Continued use of our services after changes constitutes your acceptance of the updated policy.

12. Contact & Your Rights

For privacy-related questions or to exercise your rights:

Email: Tejachennu17@gmail.com

Phone: 6303012453

Address: Mogaltur, West Godavari, Andhra Pradesh – 534281, India

Response Time: We will respond to all requests within 30 days

For more information about our security practices, see our Data Security Policy.